Frequently Asked Question
We know you might have a few questions before placing your order, so we’ve put together this handy FAQ section to help. From delivery details to returns and sizing, you’ll find all the key information right here. If you can’t find the answer you’re looking for, our friendly team is always happy to help — just get in touch and we’ll get back to you as soon as possible.
What is 'one size' clothing?
‘One size’ or ‘Free size’ clothing is designed to fit a range of body shapes and sizes rather than a single set measurement. On our website, when you select the “one size” option on a product, a size guide will appear to show you the recommended sizes it is designed to fit. This way, you’ll know exactly whether the item will work for you before purchasing.
What is a return policy?
If you decide you need to return an item, you’ll need to notify us within 14 days of receiving your order and return the item within 28 days. Please ensure items are unworn, in their original condition, and with tags attached. If you’re unsure, just contact our team and we’ll be happy to help.
What payment methods do you accept?
We want shopping with us to be as easy as possible, so we accept a wide range of secure payment methods. You can pay using all major credit and debit cards, PayPal, and where available, Apple Pay or Google Pay.
All payments are processed securely to keep your details safe.